Indah Water Konsortium ~ IWK

IWK Services

Individual Septic Tank
- Requires regular desludging to prevent water pollution. User can engage private contractor or IWK to provide the service.
Connected Services
- Connected sewerage service customers have sewage outlets that are directly linked to a sewage treatment plant via an underground network of sewer pipes.
Sludge Treatment
- All sewerage systems from individual septic tanks to the most sophisticated mechanical plants produce sludge.
Refurbishment
- One of Indah Water's vital services is refurbishment. The rehabilitation work on existing plants with same capacity and/or treatment processes will enhance the effectiveness and efficiency of such plants in addition to improving the aesthetics.

Advertorials

Individual Septic Tank>

There are mainly two types of sewerage systems/services in Malaysia. The premises' sewerage systems are either connected to a public sewage treatment plant or have an individual septic tank.

IWK is mainly responsible for operating and maintaining the public sewage treatment plants and network of underground sewerage pipelines as well as providing desludging services to individual septic tanks.

The services are rendered through the company's 17 Unit Offices/Customer Service Centres located throughout the country, except Johor Bahru, Kelantan, Sabah and Sarawak. Customers can also pay their Sewerage Services Bills at these centres.

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Fast Facts

In an industrialised city with plenty of water, flushing the toilet in an average household can send up to 50 litres of water down the drain everyday.

Yet more than one in six people world-wide - 1.1 billion - don't have access to 20-50 litres of safe freshwater daily, the minimum range suggested by the UN to ensure each person's basic needs for drinking, cooking and cleaning.

Poll

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Which aspect of IWK's services are you most DISSATISFIED with, that needs to be improved?

	Technology
	Expertise
	Tariff
	Customer service
	The stench
Results :: Polls