Indah Water Konsortium ~ IWK

IWK Services

Individual Septic Tank
- Requires regular desludging to prevent water pollution. User can engage private contractor or IWK to provide the service.
Connected Services
- Connected sewerage service customers have sewage outlets that are directly linked to a sewage treatment plant via an underground network of sewer pipes.
Sludge Treatment
- All sewerage systems from individual septic tanks to the most sophisticated mechanical plants produce sludge.
Refurbishment
- One of Indah Water's vital services is refurbishment. The rehabilitation work on existing plants with same capacity and/or treatment processes will enhance the effectiveness and efficiency of such plants in addition to improving the aesthetics.

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Charges>

Sewerage Charges - Domestic

Domestic : : Commercial : : Industrial : : Miscellaneous

Category

Monthly Charge(RM)

Low cost houses, houses with Annual Value of less than RM600 and government quarters in categories F, G, H and I ( receiving either Individual Septic Tank or Connected Sewerage Services )

2.00

Houses in Kampung, New Villages and Estates (receiving either Individual Septic Tank or Connected Sewerage Services )

3.00

Premises and government quarters in categories A, B, C, D and E receiving Individual Septic Tank Services

6.00

Premises and government quarters in categories A, B, C, D, and E receiving Connected Sewerage Services

8.00

Residential customers and government quarters will now pay fixed charges which are no longer linked to water usage. Government premises categories are defined by the Government General Orders ( Chapter E )

"Domestic Premises" means any premises built, constructed, adapted or intended to be used exclusively for human habitation.

"Low-cost dwelling house" means any domestic premises classified by the relevant local authority or State Authority as a 'low cost house'.

"Estate dwelling house" means any domestic premises located on land designated by the relevant State Authority for agricultural purposes under sections 52 and 53 of the National Land Code 1965. In that such land on which the said domestic premises is located includes such land used for the purpose or purposes of cultivation of any crop (including trees cultivated for the purpose of their produce), market gardening, the breeding and keeping of honey-bees, livestock and reptiles, and aqua-culture.

"New village dwelling house" means any domestic premises located on land designated by the relevant State authority as a 'new village'.

"Village dwelling house" means any domestic premises situated on land declared to be a village by the relevant State Authority in accordance with section 11 of the National Land Code 1965, or deemed as a duly constituted village by virtue of section 442 of the National Land Code 1965.

"Government Quarters" categories A, B, C, D, E, F, G, H, & I is as defined by the Government General Orders (Chapter E).

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Fast Facts

In an industrialised city with plenty of water, flushing the toilet in an average household can send up to 50 litres of water down the drain everyday.

Yet more than one in six people world-wide - 1.1 billion - don't have access to 20-50 litres of safe freshwater daily, the minimum range suggested by the UN to ensure each person's basic needs for drinking, cooking and cleaning.

Poll

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Which aspect of IWK's services are you most DISSATISFIED with, that needs to be improved?

	Technology
	Expertise
	Tariff
	Customer service
	The stench
Results :: Polls