MAS To Upgrade Reservations System Oct 31 - Nov 1
October 24, 2009 13:26 PM
KUALA LUMPUR, Oct 24 (Bernama) -- Malaysia Airlines (MAS) will be upgrading its reservations system from 11pm Saturday, Oct 31 to 12noon Sunday, Nov 1.
During this system upgrade, the reservations and ticketing services at its call centres, ticket offices and the web booking facility will be inaccessible.
However, all other services, including check-in, will remain same, MAS said in a statement here on Saturday.
"The upgrade will take 13 hours, and we are doing this over the weekend to minimise any inconvenience to our passengers," MAS general manager, transition management, Mohd Salleh Ahmad Tabrani said.
To ensure a seamless travel experience, he advised customers to complete all their travel requirements before Oct 31.
"Please book and purchase your flight tickets, make changes to your flight itinerary or make special requests such as meals, seat selection and complete your Enrich online redemption early. Please avoid making any travel transactions during the upgrade," he said.
Customers are also encouraged to contact the call centre at 1300-88-3000 and provide their mobile numbers to enable the airline to contact them promptly should there be any changes to their flight.
-- BERNAMA
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